Data Protection and Privacy Policy
Acupuncture by Iseult (“we”, “us”, “our”) respects your privacy and is committed to protecting
your personal data in accordance with the General Data Protection Regulation (GDPR) and
Irish data protection law.
1. Who We Are
Data Controller:
Acupuncture by Iseult
Muir Health Limited, 130 Foxrock Park, D18 C7N2, Ireland
Email: acupuncturebyiseult@gmail.com
2. What Information We Collect
We may collect and process:
● Name and contact details
● Appointment and enquiry information
● Health information relevant to your acupuncture and TCM treatment (including
information provided by you in intake forms and during consultation)
● Payment information
● Website usage data (such as cookies or analytics)
3. Why We Use Your Data
We use your information to:
● Respond to enquiries
● Provide acupuncture and TCM treatment and maintain treatment records
● Arrange and manage appointments
● Process payments
● Comply with legal and professional obligations
● Improve our website and services
4. Legal Basis for Processing
We process your data because:
● It is necessary for providing healthcare services
● You have given consent where required
● We have legal obligations to maintain certain records
● We have legitimate interests in operating our practice
● Health data is processed only where necessary for healthcare provision and
confidentiality obligations apply.
5. Sharing Your Information
We do not sell your personal data. We may share information only where necessary with:
● Professional advisers or service providers
● Payment providers
● Regulatory or legal authorities where required by law
● Other individuals or organisations (for example your GP, consultant or other
healthcare provider) with your consent or at your request
All third parties must keep your data secure and confidential.
6. Data Retention
We keep personal and treatment records only for as long as necessary to provide services
and meet legal, insurance, tax, and professional requirements.
7. Your Rights
Under data protection law, you have the right to:
● Access your personal data
● Request correction of inaccurate data
● Request deletion of data in certain circumstances
● Restrict or object to processing
● Withdraw consent where processing is based on consent
● Lodge a complaint with the Irish Data Protection Commission
8. Data Security
We take appropriate technical and organisational measures to protect your personal
information from loss, misuse, or unauthorised access.
9. Cookies
Our website may use basic cookies or analytics tools to improve website performance and
user experience. You can control cookies through your browser settings.
10. Contact
If you have any questions about this policy or how your data is handled, please contact:
Acupuncture by Iseult
Email: acupuncturebyiseult@gmail.com
You also have the right to contact the Data Protection Commission.